iPhone Charging Port Not Working: 11 Clever Ways To Fix It

Not sure why your phone is charging slowly? It might be time to check the charging port for debris. The problem could also be an issue with the phone charging cable. You might not notice it. But if your phone or the cable is slow at charging, it makes using your device a lot less enjoyable.

Try these troubleshooting tips before you break down and buy a new charger to fix an iPhone charging port not working. These tricks will help get your phone juicing again quickly and easily.

iPhone Charging Port Not Working: Possible Causes & 11 Tricks to Fix Them

iphone charging port not working

Here are several reasons why your iPhone isn’t charging, and how you can solve them. 

1. The USB Port You’re Using Is Broken

A faulty or broken USB port can cause a non-functioning charger. The USB port could be damaged if your phone is plugged in but the lightning cable connection isn’t working. Or the port might not be connected to the phone if your iPhone is plugged in, but the charging indicator light isn’t on. It could be due to a bad USB port.

Try plugging your cable into a different USB port. If neither doesn’t work, the port may be bad. Damage to the port, corrosion, or a bent pin can lead to faulty ports. The only thing you can do is get it fixed at a repair shop or buy a new phone if it’s beyond repair.

2. Clean Your Charging Port

Dust or small particles of debris can accumulate in the device’s charging port. And this happens if your gadget doesn’t have a phone case. But, all phones develop pockets of dust over time and this interferes with charging. 

The plug fails to seat properly because of the accumulated dust, leading to your iPhone charging port not working.

To clean your port, use a soft object like a cotton swab. But ensure that you avoid pushing hard or inserting some things into the port – you can cause more damage. Be gentle with your phone. 

3. Check Your Charger Cord 

Check the condition of your iPhone charger and cord. It can’t make a secure connection to your phone if it’s bent or frayed. Try straightening it out and re-plugging it in. If the cable doesn’t work, try plugging in another one.

You could have a problem with your USB port if the other cable doesn’t work. A bad connection may also show that there’s corrosion on your charging port. In this case, you’ll have to purchase another one.

4. Take a Look at The Wall Adapter

You have tried the three methods, but still, your iPhone charging port isn’t working. It’s time to examine the wall adapter because there could be a broken fuse or an electrical fault.

To find out whether the wall charger is fine, plug it into a different outlet. 

Also, use another lighting cable to test the wall adapter. And if the charging doesn’t improve, it shows that the power source is malfunctioning. 

5. Your iPhone May Be Out of Battery or the Battery Itself Is Old

It’s also possible that your iPhone is low on battery and doesn’t have enough charge to power up the charging circuit. Plugging it in while it’s completely dead can sometimes work, but not always. If your phone is powered off, plugging in the charger will do nothing. You need to have the phone powered on and the charger plugged into a power source like a wall outlet or laptop.

If the phone is powered on but not charging, the problem might be a worn-out battery. Take your device for a replacement to an Apple store.

6. Remove the Phone Case

The charging port on an iPhone is located at the bottom of the phone. When you plug in a charger, it should reach the charging port without any obstructions.

But a phone case can interfere with charging by covering up or blocking access to the charging port. To fix the problem, remove the case while you’re charging your device.

7. Force Restart Your iPhone

A force restart is an excellent way to fix a lot of severe problems due to temporary files in the software. This will also remove some of the junk stored in memory and give your hardware a refresh. Here are some ways to do it:

iPhone 6 and earlier models

Force restart iPhone 6s or iPhone SE (1st generation)

Hold both the home button and side button down until an Apple icon appears on your screen.

iPhone 7

Force restart iPhone 7

To turn your phone off, press and hold the volume down button and side button together until the Apple icon displays on the screen.

iPhone 8 and the latest models

Force restart iPhone 8 or later

Quickly press, release, then re-press the volume up button. Press and release the volume down button before holding down the side button until you get an Apple icon to appear.

8. Reinstall iOS

Tried all of the above tricks and nothing worked? You can reset your network settings to fix the charging issue. You can also try reinstalling a new version of iOS to see if that fixes the charging issue.

Reinstalling the operating system will repair the phone and may fix the charging issue. Follow these instructions to update your software:

  1. Go to “Settings”.
  2. Tap on “General”.
  3. Tap on the menu option for “Software Update”.
  4. Here, you can download and install any available updates during this process.

9. Use Your Insurance Claim To Fix an iPhone Charging Port Not Working

Do you have iPhone insurance? You can claim directly with your service provider. They can offer you on-location, in-store, or in-mail repair options. 

10. Try DFU Mode To Restore Your Phone

DFU mode is a special mode that your iPhone can enter when it has an issue. You can use it to troubleshoot issues with your iPhone. It stands for Device Firmware Upgrade. And it means that you are upgrading the firmware of your iPhone.

You can use DFU mode to restore your iPhone. Plug your device into your computer and then hold down the “home” button and the “power” button at the same time for 10 seconds to activate DFU mode. 

By entering DFU mode, you can reinstall the operating system on your iPhone, and then restore it from a backup or another device. While in DFU mode, you will see an Apple logo on the screen of your iPhone. This means that your phone is in DFU mode.

11. Turn On Accessibility Features To Find the Issue

All of the above tricks might not have worked, so you can use accessibility features to diagnose the charging issue.

– VoiceOver: You can use VoiceOver to check if the charging indicator light is on. Select “Measure” and “Measure Distance” and place your finger on the charging port. If the charging light is on, you should hear a “beep.”

If your phone is plugged in, but the charging light is off, you may have a bad port.

– Zoom: You can use Zoom to check if your phone is charging. Select “Assistive Touch”, and then click “Zoom.” If the charging icon is illuminated, your phone is charging. If it’s not illuminated, the phone isn’t charging.

Frequently Asked Questions About the iPhone Charging Port Not Working

How can I fix my iPhone charging port?

Plug in your charger and see if it charges at all. If it does not charge at all, then you need to clean out the debris from the charging port.  To fix this, use a soft object to remove any dirt that might be blocking the charging port.

Ensure that you don’t push hard because you can damage some sensitive parts.

How much does it cost to fix an iPhone charging port?

It depends on your model. But you can expect to pay $69 to Apple if you don’t have a warranty. If you opt for a  third-party service, it can be cheaper. Phone models, such as the iPhone 11, Pro Max, etc., can cost between $150 and $175. 

How do I know if my charger port is damaged?

Some warning signs that your charging port may be damaged include:

  • A buzzing sound when trying to charge
  • A loose or intermittent connection between the cable and charging port –
  • The cable or charger not working at all
  • Your phone doesn’t start charging when plugged in.

Can I fix a broken iPhone charger port?

Yes. Use the above steps to fix an iPhone charging port not working. If everything fails, reach out to  Apple-certified specialists to have your device repaired.

What do I do if my iPhone is charging slowly or won’t power on?

  1. Inspect your charging cable and USB adapter. Check your charger cord for damage such as breaks or damaged prongs. If you notice any issues that could block the cable or make it unsafe to use, get a new one.
  2. Try a different wall outlet to see if it works. Make sure the charging cable is connected securely to the wall adapter and that the adapter is fixed firmly in place near a working power outlet.
  3. Make sure there’s no debris on the charging port and plug it into your device firmly. Check that the port isn’t damaged too badly. If it is, it could be time to get your device repaired.
  4. Let your device charge for a good 30 minutes.
  5. If you’re unable to power on your device or charge it, please take the device, cable & adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You may also contact the support team for additional assistance.

Can I use rubbing alcohol to clean my iPhone charging port?

No, you can’t. That’s because you’re likely to add moisture to your charging port. And it can make things worse –  water can damage the delicate components of your device.

Does the Apple store clean charging ports?

Yes. Take it to an Apple store near you.

Can you use a paperclip to clean iPhone charging port?

No. You can’t. It can cause more harm to your smartphone.

Brett Jones
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